Property Manager packages.
A standalone SaaS module for real-estate developers and property operators to run building operations immediately — without requiring a Digital Twin.
Core
Pricing on proposalThe operating minimum — every table stake and all four identity mechanisms. True table stakes are never removed from Core to manufacture an upsell.
For a single asset or a growing portfolio.
Professional
Pricing on proposalManagement and portfolio depth: operational inventory and spare parts, the supplier and vendor register, inspections, the manager brief, advanced reporting and portfolio roll-up.
For established, multi-building portfolios.
Enterprise
Pricing on proposalEverything in Professional, plus deployment options including customer VPC, an enterprise SLA, a named customer success manager, custom connectors and premium support included.
For large, strategic portfolios and enterprise requirements.
Compare the packages, capability by capability.
Packages resolve to capabilities — true table stakes are never removed from the entry package to manufacture an upsell, and the product’s identity mechanisms ship in every package.
| Capability | Core | Professional | Enterprise |
|---|---|---|---|
| Structure, occupancy & assets | |||
| Portfolio structurePortfolio → property → building → floor → unit and space — the operating structure of everything. | ✓ | ✓ | ✓ |
| Occupancy modelWho occupies what — without needing a lease engine. | ✓ | ✓ | ✓ |
| Operational lease registerLease dates, status, move-in and move-out, and expiry alerts — with read-only references to your ERP and Ejar. | ✓ | ✓ | ✓ |
| Supplied-item viewWhich appliance is in which unit, who supplied it, and whether it is under warranty. | ✓ | ✓ | ✓ |
| Asset registry & operational lensAssets with dossiers and an operational lens on every one; digital-twin import is an optional expansion. | ✓ | ✓ | ✓ |
| Requests, work orders & maintenance | |||
| Requests with spatial pickerTenant and resident requests, located on the building and de-duplicated at intake. | ✓ | ✓ | ✓ |
| Work-order lifecycleThe execution spine — assignment, holds and every state from intake to closure. | ✓ | ✓ | ✓ |
| Typed delays & occupant confirmationEvery delay carries a reason and an expected resume; the occupant confirms the result and rates it. | ✓ | ✓ | ✓ |
| Planned & preventive maintenanceScheduled programs that prevent faults instead of reacting to them. | ✓ | ✓ | ✓ |
| Shared operational inventory & spare partsOne stock truth across property and facility domains — catalogue, stock locations, movements and full traceability, with no ERP required. | — | ✓ | ✓ |
| Supplier & vendor registerApproved vendors across both domains — warranties, service history, compliance documents and expiry blocking. | — | ✓ | ✓ |
| Inspections & roundsScheduled condition and compliance rounds across the portfolio. | — | ✓ | ✓ |
| Cost control & evidence | |||
| Evidence-gated closureWork closes with proof, parts and locked charges — never silently. | ✓ | ✓ | ✓ |
| Quote approval & NTE ceilingNo chargeable work without the occupant’s approved quote — protected by a not-to-exceed ceiling. | ✓ | ✓ | ✓ |
| Reservations, access & community | |||
| Amenity reservations — double-booking impossibleBookings that structurally cannot conflict — not “should not”, cannot — with recurring series and linked services. | ✓ | ✓ | ✓ |
| Guest passesVisitor passes with privacy-minimised records that destroy themselves. | ✓ | ✓ | ✓ |
| Vehicles & parkingTenant vehicle records and parking allocation, with gate workflows. | — | ✓ | ✓ |
| Access permitsHazard-typed, zone-scoped, time-boxed permits for contractor work. | ✓ | ✓ | ✓ |
| Design changes & fit-outTenant modifications with dual approval and inspection. | ✓ | ✓ | ✓ |
| Communication & self-service | |||
| Announcements with delivery ledgerBuilding-wide communication with a delivery record and emergency acknowledgement. | ✓ | ✓ | ✓ |
| Occupant web portalSelf-service for every occupant, in the browser. | ✓ | ✓ | ✓ |
| Native occupant appiOS and Android — the occupant’s channel to the building. | ✓ | ✓ | ✓ |
| Notification deliveryEmail, SMS and push notifications. | ✓ | ✓ | ✓ |
| Insight & reporting | |||
| Consequence-ranked worklistThe day’s work, ranked by what happens if it slips. | ✓ | ✓ | ✓ |
| Manager brief & SLA error budgetA narrative operations brief and an SLA error budget for management. | — | ✓ | ✓ |
| Reporting & exportFiltered register export to CSV, XLSX and PDF, plus basic operational reports. | ✓ | ✓ | ✓ |
| Advanced reportingOwner report packs, scheduled delivery, cross-building and portfolio comparison. | — | ✓ | ✓ |
| Portfolio roll-upMany buildings, one view. | — | ✓ | ✓ |
| Platform, security & integrations | |||
| Search, settings & audit timelineGlobal search, five deliberate settings — nothing to configure wrong — and an append-only audit history. | ✓ | ✓ | ✓ |
| Authentication & role-based accessStandalone sign-in, role-based access control and role landings. | ✓ | ✓ | ✓ |
| Onboarding & data importSpaces, occupancy, leases, assets and stock — imported at implementation. | ✓ | ✓ | ✓ |
| Certified e-invoicing pathA ZATCA Phase 2-compliant fiscal document for charges, through your certified provider. | ✓ | ✓ | ✓ |
| Ejar-aware tenancy referencesLegal tenancy awareness through Ejar references. | ✓ | ✓ | ✓ |
| Document storageDocuments on every object — evidence, contracts, supplier and lease files. | ✓ | ✓ | ✓ |
| Customer-VPC deployment optionRun TwinMS Property Manager inside your own virtual private cloud. | — | — | ✓ |
| Enterprise SLAA contractual service-level agreement built for enterprise procurement. | — | — | ✓ |
| Named customer success managerA named person who owns your success. | — | — | ✓ |
| Custom connectorsIntegrations built for your estate. | — | — | ✓ |
| View all included modules | |||
- TwinMS Property Manager
- Structure, occupancy & assets
- Requests, work orders & maintenance
- Cost control & evidence
- Reservations, access & community
- Communication & self-service
- Insight & reporting
- Platform, security & integrations
- TwinMS Property Manager
- Everything in Core, plus:
- Shared operational inventory & spare parts
- Supplier & vendor register
- Inspections & rounds
- Vehicles & parking
- Manager brief & SLA error budget
- Advanced reporting
- Portfolio roll-up
- TwinMS Property Manager
- Everything in Professional, plus:
- Customer-VPC deployment option
- Enterprise SLA
- Named customer success manager
- Custom connectors
Extend it when you need to.
Available with every package of this module.
White-label occupant app
The occupant app under your own brand, in the app stores.
ERP connector
Read-only financial mirrors and external PO and GRN references — SAP, Oracle, Dynamics, Odoo.
Digital Twin & COBie import
The expansion boundary — asset import from the digital twin, and twin-freshness signals.
Commercial terms
Subscriptions are sized by the scale of your portfolio — never per unit, and unit counts are never an invoice line. Billed annually. Occupant users are unlimited and free. No transaction fees — ever. Implementation and integration connectors are priced separately, never blended into the subscription.
The Digital Twin boundary
The Digital Twin platform and other TwinMS modules are licensed separately — never bundled into Property Manager pricing. TwinMS for Enterprise
Ready to move forward?
Tell us your portfolio and your package — we come back with the complete commercial picture.