TwinMS Module · Operational Product

Run your building operations immediately.

A standalone SaaS module for real-estate developers and property operators to run building operations immediately — without requiring a Digital Twin.

Pricing·Modules·Property Manager·Enterprise

“Buy TwinMS Property Manager today. Run your building operations immediately. Add Digital Twin later when you’re ready.”

What it is

The operational layer.

What was requested, what was promised, what was done, what it cost, and who decided. It deliberately does not hold the general ledger, the legal lease contract or the sales pipeline — it operationalizes them.

Your reservations cannot double-book.

Not “should not” — cannot. Conflicting bookings are structurally impossible.

Privacy by restraint.

Visitor records are minimised by design and destroy themselves.

Nothing to configure wrong.

Five settings. No form builder. Restraint against the category’s most documented regret.

Every promise is auditable; every refusal has a reason.

Append-only history, typed delay reasons and occupant confirmation.

Operational depth without an ERP.

One shared inventory truth across property and facility domains — while your ERP keeps the money and Ejar keeps the contract.

Two lenses, one product

Commercial or residential. No forked builds.

High-end commercial & mixed-use

Leads with FM operations: assets, planned maintenance, inventory and spares, suppliers and vendors, inspections, permits, fit-out, SLA and reporting — with operational lease visibility and Twin optionality.

Residential & community

Leads with the lease and occupancy lifecycle: move-in and move-out, the resident app, maintenance, amenities, announcements, visitors, parking and access — with Ejar awareness and reporting.

Capabilities

Everything the operation needs. Nothing it doesn’t.

Structure, occupancy & assets
Portfolio structure

Portfolio → property → building → floor → unit and space — the operating structure of everything.

Core
Occupancy model

Who occupies what — without needing a lease engine.

Core
Operational lease register

Lease dates, status, move-in and move-out, and expiry alerts — with read-only references to your ERP and Ejar.

Core
Supplied-item view

Which appliance is in which unit, who supplied it, and whether it is under warranty.

Core
Asset registry & operational lens

Assets with dossiers and an operational lens on every one; digital-twin import is an optional expansion.

Core
Requests, work orders & maintenance
Requests with spatial picker

Tenant and resident requests, located on the building and de-duplicated at intake.

Core
Work-order lifecycle

The execution spine — assignment, holds and every state from intake to closure.

Core
Typed delays & occupant confirmation

Every delay carries a reason and an expected resume; the occupant confirms the result and rates it.

Core
Planned & preventive maintenance

Scheduled programs that prevent faults instead of reacting to them.

Core
Shared operational inventory & spare parts

One stock truth across property and facility domains — catalogue, stock locations, movements and full traceability, with no ERP required.

Professional
Supplier & vendor register

Approved vendors across both domains — warranties, service history, compliance documents and expiry blocking.

Professional
Inspections & rounds

Scheduled condition and compliance rounds across the portfolio.

Professional
Cost control & evidence
Evidence-gated closure

Work closes with proof, parts and locked charges — never silently.

Core
Quote approval & NTE ceiling

No chargeable work without the occupant’s approved quote — protected by a not-to-exceed ceiling.

Core
Reservations, access & community
Amenity reservations — double-booking impossible

Bookings that structurally cannot conflict — not “should not”, cannot — with recurring series and linked services.

Core
Guest passes

Visitor passes with privacy-minimised records that destroy themselves.

Core
Vehicles & parking

Tenant vehicle records and parking allocation, with gate workflows.

Professional
Access permits

Hazard-typed, zone-scoped, time-boxed permits for contractor work.

Core
Design changes & fit-out

Tenant modifications with dual approval and inspection.

Core
Communication & self-service
Announcements with delivery ledger

Building-wide communication with a delivery record and emergency acknowledgement.

Core
Occupant web portal

Self-service for every occupant, in the browser.

Core
Native occupant app

iOS and Android — the occupant’s channel to the building.

Core
Notification delivery

Email, SMS and push notifications.

Core
Insight & reporting
Consequence-ranked worklist

The day’s work, ranked by what happens if it slips.

Core
Manager brief & SLA error budget

A narrative operations brief and an SLA error budget for management.

Professional
Reporting & export

Filtered register export to CSV, XLSX and PDF, plus basic operational reports.

Core
Advanced reporting

Owner report packs, scheduled delivery, cross-building and portfolio comparison.

Professional
Portfolio roll-up

Many buildings, one view.

Professional
Platform, security & integrations
Search, settings & audit timeline

Global search, five deliberate settings — nothing to configure wrong — and an append-only audit history.

Core
Authentication & role-based access

Standalone sign-in, role-based access control and role landings.

Core
Onboarding & data import

Spaces, occupancy, leases, assets and stock — imported at implementation.

Core
Certified e-invoicing path

A ZATCA Phase 2-compliant fiscal document for charges, through your certified provider.

Core
Ejar-aware tenancy references

Legal tenancy awareness through Ejar references.

Core
Document storage

Documents on every object — evidence, contracts, supplier and lease files.

Core
Customer-VPC deployment option

Run TwinMS Property Manager inside your own virtual private cloud.

Enterprise
Enterprise SLA

A contractual service-level agreement built for enterprise procurement.

Enterprise
Named customer success manager

A named person who owns your success.

Enterprise
Custom connectors

Integrations built for your estate.

Enterprise
Standalone & expansion

Standalone by design. Enriched by the twin.

Standalone

Full value with no BIM, no scan, no sensors and no other TwinMS module. This is the sale, the demo and the pilot.

TwinMS-integrated

Add the Digital Twin platform and capabilities become enriched — never unlocked. The twin is an optional expansion module: never a prerequisite, never bundled into Property Manager pricing. Explore the platform

See the operational layer, working.

A guided demonstration of TwinMS Property Manager — your portfolio, your questions.